This made me laugh, apparently abusing a service provider via your password is not appropriate: http://news.bbc.co.uk/1/hi/england/hereford/worcs/7585098.stm
However, what is more disconcerting is the apparent ability in some cases, for business users only, Employees of Lloyds can read your complete password. This seems somewhat ridiculous as businesses surely would have more money flowing through their accounts than an individual, so would become a richer target! IT MAKES NO SENSE (as Tim Westwood would say).
dDP.S. Thanks to Schneier